Do You Need Help or Expert Advice?

While we work tirelessly to ensure that 7Bit Casino New Zealand delivers a seamless gambling experience, our players may occasionally encounter confusing situations. That’s why we’ve established a professional support team that is always just a few clicks away from our gamblers. These communication options are the most effective and convenient for all verified Kiwis visiting our site.

• Online Chat: You can access this feature through a prominent widget at the bottom of the site’s sections. A specially trained chatbot can initially address your queries. However, you must verify your profile to receive a fully interactive experience and feedback from a real support agent.
• Email: We’ve implemented this communication method for old-school players who prefer to discuss their issues through their email clients. We accept all inquiries sent to support[@]7bitcasino.com and process them within 24 hours.
• Email Form: This is an additional option designed for gamblers who wish to stay on the platform while interacting with customer service. To use the form, you must provide your email and specify any requests in a dedicated field.

In addition to these channels, we’ve placed several FAQs and helpful answers on our homepage. This section contains information about deposits, our licensing, the site’s mobile adaptability, and more.

What Makes Your Feedback So Valuable to Us?

Our gaming community is a primary advisor, helping us improve the casino site. Combining our vast experience with your feedback, we can quickly address aspects that may harm your gambling sessions. Thanks to this, we have already optimised many of the platform’s features and plan to maintain this approach further down the line.